FAQ
Rite here in Brisbane Australia.
All TowRite Towbars come with a Lifetime warranty that is covered Australia wide.
We recognise the uniqueness of Australia’s climate, and its propensity towards causing rust and corrosion in metal. Therefore, our complete catalogue of products go through a 3 stage powder-coated process, and include an E prime coat to better enable them to withstand the tough Australian weather.
Yes, all TowRite Towbars are designed and tested to exceed ADR62 specifications.
Fitting an aftermarket Towbar will not cause you to void your vehicle warranty contrary to what you may hear from vehicle sales representatives or vehicle companies. Just remember that you have to stay within the vehicles recommended towing capacity. If there is a problem that arises as a result of the Towbar being faulty and you have stayed within the recommended towing capacity you will be fully covered by our Lifetime Warranty for as long as you own the vehicle.
If your vehicle has a tow rating this can be found in the handbook under the towing section. The vehicle tow rating will include a trailer weight capacity and a trailer ball weight capacity. All TowRite Towbars have a compliance plate which states the maximum tow rating and the Towbar ball weight capacity. You should check the handbook to check the details for your particular vehicle model.
Tow ball weight refers to the weight on the front end of the trailer not carried over the axles. As a rule you should aim to have 10 percent of the total trailer weight as ball weight. Tow ball weight scales can be used or alternatively can be measured at a weigh bridge by resting the jockey wheel only on the scales.
The trailer ball mount can be left in the hitch receiver as long as it does not obscure the licence plate. To prevent theft, Hitch Pin Locks available which replaces the standard pin and clip. Alternatively you can remove the trailer ball mount and store it in a secure place and use a hitch box cover to provide a neat finish on the Towbar and at the same time stop dirt and water readily getting into the hitch receiver.
A trailer applies weight on the tow ball when connected to the vehicle it is then held by the suspension over the back axle. This load is redistributed to all wheels of the vehicle and trailer when using a weight distribution hitch to return the vehicle to its normal height. If a load is being permanently carried in the back of the vehicle (e.g. if accessories have been fitted) then it may be appropriate to replace the standard springs with higher rated (carrying capacity) springs. These will not transfer any load away from the axle but will provide better support for the higher load being carried. It is preferable to transfer the ball weight when towing to ensure that the vehicle’s rear axle is not overloaded and to ensure maximum traction of all wheels on the road for optimum braking and steering control.